Terms & Conditions

Terms of Use


Welcome to Vetomall.com. The Terms of Use stipulated on this page clarify the rules and regulations for the use of Vetomall.com (“our Website”). Le Veto-LB SARL is the Company that operates the website, Vetomall.com. It is located in Daaboul Center, Jounieh, Lebanon. It is referred to hereunder by “our Company”.

By visiting and browsing our Website, you accept to abide by these Terms of Use in full as we may update them from time to time. Please, do not continue to use our Website if you do not accept all the Terms of Use stipulated on this page. Make sure to check this page regularly to be informed of any changes or updates we introduce to it. For a more thorough understanding of our rules and regulations, you can also review our Privacy Policy and Delivery & Return Policy.


Access to the Website

Your access to our Website shall be on a temporary basis and we are entitled to withdraw it or to amend our services and content at any time without informing you in advance. We shall not be held liable in any way if our Website is unavailable for any reason and/or for any period of time. Moreover, we may restrict access to part of the Website or all of it, from time to time, if we are introducing changes or fixing a problem.



Unless otherwise mentioned, our Company owns the intellectual property rights for all content posted on our Website and all intellectual property rights are reserved. You may view or print content from Vetomall.com for your personal use, but this is subject to certain limitations as set forth in these Terms of Use.

When accessing our material, you should not:

  • Sell, rent, or sub-license material from Vetomall.com
  • Reproduce, duplicate, or copy material from Vetomall.com
  • Redistribute content from Vetomall.com (unless content is specifically intended for redistribution).


User Comments

This Agreement enters into force on [enter date of publication].

We realize that some sections of our Website might offer users the opportunity to post comments and opinions (“Comments”). Please note that we do not screen, edit, or review these Comments before they are published on the Website and they do not reflect our views at Le Veto-LB SARL. They solely reflect the view of the person who posted them. To the extent permitted by law, Le Veto-LB SARL shall not be liable for any loss or damage incurred because of the appearance of such Comments on our Website.

We, at Le Veto-LB SARL, reserve the right to monitor all Comments and to remove any of the latter that we might deem, at our sole discretion, inappropriate or violating our Terms of Use.

You hereby declare that:

  • You have the right to post Comments on our Website and have all necessary consents to do so;
  • The Comments you post to not breach any intellectual property rights, including but not limited to copyright, patent, or trademark, or other rights pertaining to third parties;
  • The Comments you post to not include any defamatory, libelous, offensive, indecent or otherwise unlawful content;
  • The Comments you post do not contain any material that constitutes an invasion of privacy;
  • You will not post any Comments to solicit or promote business, commercial activities, or unlawful acts.

You hereby grant our Company a non-exclusive royalty-free license to use and authorize others to use your Comments in any form or media (see our Privacy Policy for more details on this matter).


Links on Our Website

Our Website may contain links to other webpages that are not operated by our company. We do not have control over the content on these websites and we shall not be liable for any damage incurred because of your use of them. We recommend that you review the Terms of Use of these websites before using them if you have any concerns.


Linking to Our Website

You are entitled to insert links to our webpages provided that this is carried out in a fairly and legally in a manner that does not cause any harm to our reputation.

You shall not include any link in such a way to suggest the presence of any partnership, approval, or association between you and our Company unless we have expressly stated that you may do so in writing in advance.

You are not entitled, without our prior consent and express written authorization, to create frames around our webpages or use other techniques that may modify in any manner the appearance of our Website.


Reservation of Rights

We reserve the right to ask you at any time, in our sole discretion, to remove all or any links that you may have posted on our Website. You agree to remove such links immediately upon our request. We shall also be entitled to amend the present Terms of Use and our policy regarding links and hyperlinks at any time. By continuing to link to our webpages, you agree to our most updated Terms of Use on linking.


Removal of Links from Our Website

Should you come across any link or hyperlink on our Website that you object for any reason whatsoever, please contact us and we will review your request to remove the link in question. However, we shall neither be obliged to do so nor to respond to you immediately.

Although we do our utmost to ensure appropriate and correct information on our Website, we do not commit to maintaining our Website or the material on it available or up to date at all times.


Sale of Products

By placing orders, you are requesting to purchase a product in compliance with these Terms of Use. All orders are subject to availability and confirmation of the price of the order.

Delivery times are set in our delivery policy. However, they may vary if the item you have ordered is not available at the moment or in case of a force majeure. In such instances, we shall not be held liable for any damage.

In order to place an order on our Website, you must be above 18 years of age. Should you choose to pay online, you must have a valid debit or credit card and enough funds to cover the cost of the goods and the delivery fees (if applicable). Moreover, you must be an authorized user of the debit or credit card in question.

Our Company retains the right to verify and confirm your identity before confirming the order and to refuse any orders placed by you, in its discretion. By placing an order, you undertake that all information you provide us with is accurate.

The cost of foreign products may vary based on exchange rates, shipping fees, and other factors. All prices advertised on our Website are subject to such changes. While we do our best to keep the Website updated, notably in terms of pricing, errors might still occur. Should we discover a discrepancy in the price of any item you ordered, we will notify you as soon as possible and grant you the option of either refusing the order or reconfirming it at the updated price. Should we be unable to contact you, we will deem the order cancelled. If you cancel an order because of a price discrepancy and you have already paid for the goods, you will receive a full refund.

For more details on this matter, please check our Delivery & Return Policy.


Items Ordered

When you place an order, we will send you an email that lists the items that you ordered and for which you accepted to pay. Only items listed in such an email shall be delivered to you.


Disclaimer of Liability

Unless we expressly state the contrary, and to the fullest extent allowed by law, our Website and service providers hereby expressly exclude all warranties and conditions that might otherwise be implied by common law. We shall not be liable for any damages whatsoever resulting from or relating to the use or inability to use our Website, regardless of whether these damages were or were not foreseeable. This, however, shall not affect our Website’s liability for death or injury arising from our negligence or misrepresentation in relation to a fundamental issue or any other responsibility that cannot be excluded or limited by virtue of applicable law.

Although we, at Vetomall.com, do everything we can to provide you with high-quality, trusted goods and all our items are delivered with a minimum expiry date of 45 days, our Website shall not be held liable for any illness, infection, allergy, or death resulting from products purchased through our Company or our Website. Our Website and our Company do not own any of the brands we sell on our Website. Hence, we cannot control the manufacturing quality or material of such brands and their goods.

Except where the contrary is expressly stated, no trademarks or brands featured on our Website shall be the property of Vetomall.com. Wherever, on the Website, a trademark or brand is referred to, this is only done to describe or identify the product in                question. This shall, in no way, be understood to mean that these products are endorsed or connected to us.



You agree to indemnify, defend, and hold harmless our Website and our Company from any third-party claims, damages, or costs (including but not limited to legal fees) incurred as a result of your use of our Website or your violation of these Terms of Use.



In the event that any one or more of the provisions contained in these Terms of Use is found to be, for any reason, invalid, illegal, or unenforceable in any respect, this invalidity, illegality, or unenforceability shall not be deemed to affect any other provision of this Agreement.



We follow a clear complaint handling process in our attempt to provide you with the smoothest user experience possible on our Website. Please let us know through the Contact Us section if you have any complaints or concerns.



In case you violate these Terms of Use and we do not take any legal action, this shall not be understood as if we have waived our rights. As such, we shall still have the right to use our remedies in any other case where you violate these Terms of Use.


Entire Agreement

These Terms of Use constitute, along with the Privacy Policy and the Delivery & Return Policy the entirety of the agreement between you and our Website. Any waiver of any provision in the Terms of Use or anywhere else on this Website shall only apply if done in writing and signed by the General Director of our Company.